If your DODD certification is not available on the website, who should you contact?

If your DODD certification is not available on the website, who should you contact?

• A. The nurse who conducted the class
• B. The IT help desk
• C. The prescribing physician
• D. The nurse supervisor

Answer: (A)

When your DODD certification isn’t showing on the website, contact the nurse who conducted the class. They’re the most direct link to your training record, having delivered the instruction and tracked who completed it. They can verify your attendance, confirm completion, and either reissue or provide documentation of your certification or point you to the right administrator to resolve website access issues. The IT help desk handles technical site problems, the prescribing physician isn’t involved in credentialing, and while a nurse supervisor may oversee the program, the instructor is the primary person responsible for individual certification records.

When your DODD certification isn’t showing on the website, contact the nurse who conducted the class. They’re the most direct link to your training record, having delivered the instruction and tracked who completed it. They can verify your attendance, confirm completion, and either reissue or provide documentation of your certification or point you to the right administrator to resolve website access issues. The IT help desk handles technical site problems, the prescribing physician isn’t involved in credentialing, and while a nurse supervisor may oversee the program, the instructor is the primary person responsible for individual certification records.